What is your philosophy on health and wellbeing?
I believe finding a good balance in life, love and business is how one can
achieve overall health and wellbeing. Loving what you do is also very
important. To be successful in ones field you need to be passionate and
committed. Success doesn't come overnight. It often takes years of hard work
and dedication.
You started with just a two room salon and now you have three amazing spas
under the Stephanie's brand, what is your top tip for success?
We actually have four amazing spas, all in iconic destinations of
Queensland. Stephanies Spa Retreat at Sofitel, our Urban Spa Bulimba, a
Mountain Spa at Mercure Clear Mountain Lodge and Vineyard and our Ocean Spa
at Noosa. My top tips for success is positivity and persistence. One also
needs to remain grounded and true to oneself. My spa philosophy has been
the same since my humble 2 room beauty salon days.
Each of your spas has such a unique location what made you choose each one?
Each location has unique aspects and my spa philosophy's have been adapted
around the various surroundings. The spa retreat has distinct French
influences as a result of the Sofitel heritage, our Bulimba spa is very
urban and hip, our mountain spa focuses on a lot of organic and nature based
treatments and our Noosa spa is influenced by water features, due to it¹s
Noosa location and proximity to the ocean.
You have designed a range of signature body products used in your signature
treatments, do you have plans to retail your products online?
We have plans for further development within this area. Our signature
treatments are always very popular so I¹m looking forward to creating unique
products for our clients too.
What achievement in your career are you most proud of?
I¹ve worked in the spa arena for 26 years, successfully running my own spas
for 18 years; so I am very proud of this. I think the fact that I am still
immensely passionate about my chosen career path all these years later is my
most proud achievement clearly I chose the right path. I was born to
create spa journey¹s. I love finding ways to constantly improve and adapt
my spa offerings for our clients. Achieving steady growth in a highly
competitive industry is also a proud achievement of mine, and a blessing.
Who inspires you in the spa and wellness industry?
Seeing our industry develop and grow within Australia is exciting. I love
travelling overseas and exploring international spa innovations. I try to
frequent the USA each year to attend spa conferences and explore the new
treatments and product on the international market I particularly love New
York. It is always very encouraging and helps me creatively. There are so
many hard working spa owners in Australia, and all of them are inspiration
to the industry.
What do you think makes a spa stand out from the crowd as being special?
Staying true to your business beliefs and following professional and ethical
standards for your guests and team.
If you could only have one spa treatment for the rest of your life what
would it be?
Foot Rituals! The exotic soul ritual offered at our spas is amazing. You
feel like you have new souls...and topping it off with a fabulous
ButterLondon polish makes you look and feel like a million bucks.
What is your 'cannot live' without spa product?
Aromatherapy and heated towels. Simple but highly effective Œmust have¹ spa
products!
Apart from Stephanie's spas where is the most luxurious spa that you have
ever visited?
I¹ve been privileged enough to have visited some of the worlds most amazing
spas. The Willow Stream in Banff Canada, many luxury Parisian Hotel spas and
the Banyan Tree Spa in Thailand.
What's next for Stephanie's spas?
Stephanies Luxury Spa Group is always growing, adapting and creating for our
We love hearing the stories behind our favourite day spas and hearing from the therapists who work in them. Recently we had the honour of interviewing one of the most inspiring women in the Australian spa industry, Stephanie Shepherd.